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Kristal McGee, Benefits Analyst
Kristal McGee, Benefits Analyst
Office:  901.286.6375
Fax:  901.861.1447
MedBen Logo
If you elected the Medical Insurance plan through MedBen, please download the app in the app store or Google Play. You can request and print an ID card and view paid claims. (please see flyer below under MedBen)
MedBen & Pharmacy - (800) 686-8425; Email: [email protected]
When you receive your new ID card, please provide to your doctors and pharmacist.
Please email [email protected] for questions, or call  901-286-6375
Your Rights and Protections Against Surprise Medical Bills
When you get Emergency care, you are protected from surprise billing or balance billing. This document outlines your rights and protections against these bills.
View the Notice by clicking here

Transparency in Coverage - Machine Readable Files 

This link here leads to machine-readable files that are required as part of the Transparency in Coverage Rule.  These files include negotiated rates for in-network services as well as the allowed amount for out-of-network services that are incurred under the health plan.  These files are formatted to allow computer systems to import, manipulate and analyze the data.  These files are not consumer friendly.  Additional tools are under development to allow for health plan members to have access to estimated costs for health care services.

Delta DentalDelta Dental (800) 223-3104.  Delta Dental continues to provide Dental benefits to BCS members.  Delta Dental offers two plans with a large network of providers.  Please see below information on both plans. 
Davis VisionDavis Vision - (800) 999-5431.  Davis Vision continues to provide Vision benefits to BCS members.  Davis Vision offers a large network of providers. Davis Vision offers low copays on eye exams, and excellent discounts on premier options such as transition lenses and no line bifocals.
StandardStandard Insurance company - (800) 348-3226. The Life Insurance and Long Term Disability products have been through Standard Insurance Company since 2016. For the Life Insurance, all Collierville Schools employees are provided 2 times annual earnings up to $300,000.  The District pays 100% of this cost.  Employees are able to add additional life insurance on themselves, their spouse and dependent children, although Late entrant rules apply. Employees pay 100% of the premium, but Standard offers competitive rates.  
For the Long-Term Disability, Standard pays eligible claimants 60% of their pre-disability earnings up to a maximum period of 5 years.  Late entrant rules apply.  Please see plan documents listed below for detail on benefits
Please contact the benefits department at [email protected] if you need to file a claim.
AFAmerican Fidelity - (800) 465-2129 (FSA); (800) 662-1113 (other products), provides a number of voluntary products including the Flexible Spending and Dependent Childcare benefits, Cancer, Critical Illness and Accident benefits, and Short-Term Disability. 
The Flexible Spending Account allows you to set aside pre-tax dollars from your pay check, to be used at the time of service for Doctor, Dental, and Vision services.  This year's maximum annual election amount is $2750. (See below plan details)
The Cancer and Critical Illness policies pay benefits directly to you to help you pay for copays, and/or out of pocket expenses.
The Accident Policy pay benefits to you if you or a covered member have an accident.
The Short-Term Disability plan pays you a benefits based on your election amount and salary.  This benefit also covers Maternity and will pay you a lump sum depending upon your period of disability (6 or 8 weeks). 
To submit a claim, please log in to your account at

Click the following link for American Fidelity Enrollment (Virtual Appointments) information 


File Your Claims on AFmobile®

Manage your insurance and reimbursement account claims using our mobile app, AFmobile!

  • Submit reimbursements and claims
  • View claim status updates 
  • Upload additional documentation

Download on the App Store

Get it on Google Play