Human Resources » HR FAQ’s


Below are some general frequently asked questions. If you want additional information or if your question is not listed, please email the Human Resources Department at or please call (901) 854-8214.
Q. Where is the Human Resources Department located?
A. The Human Resources Department is located at 145 W. Poplar Avenue, Collierville, TN 38017. 
Q. I am a new hire at Collierville Schools and was told to come to Human Resources to fill out paperwork, what do I need to do?
A. A member of the Human Resources staff will contact you to set up a time for you to come in. If you have additional questions, please call the Human Resources Department at (901) 854-8214.
Q. I need to have a letter verifying my job at Collierville Schools, to whom do I go?
A. You can drop off your employment verification with any member of the Human Resources staff. Employment verifications can also be faxed to the HR office at (901) 861-1447.
Q. How do I change my home address?
A. Please send an email to and request an Address Change Form. 
Q. I want to change my name because I just got married/got divorced. What do you need from me to do that?
A. From a US Citizen: To change someone’s last name we require their updated social security card.  From a Non-US Citizen: We require their updated passport.  From Everyone:  You will also need to show proof that you have changed your name with the Tennessee Department of Education.
Q. I need to meet with someone to set up my benefits. How do I do that?
A. You will need to contact the Human Resources Department, please contact us at (901) 286-6375.