Coronavirus Information » COVID-19 Archive Communications

COVID-19 Archive Communications


Collierville Schools Families -


As the third week of our school closure comes to an end, Superintendent Lilly and his staff would like to share some updates about various happenings affecting the school district.  We encourage everyone to continue strict compliance with the mayor's "Safer at Home" executive order, in an effort to mitigate the spread of the COVID-19 virus.  As a reminder, tomorrow (Good Friday) is a pre-planned, district-wide holiday for all Collierville Schools employees; therefore, please understand that phone calls and e-mails will likely not receive responses until Monday, April 13th.  Stay safe and healthy!


Meal Distribution to Students


Our "grab & go" meal program continues to provide free, nutritious breakfasts and lunches to children in Collierville, regardless of household income.  For your convenience, we have added Collierville Elementary School as a third distribution site.  See the details HERE.


Optional Student Learning Opportunities


Collierville Schools continues to offer weekly optional learning opportunities for students in multiple subjects at all grade levels.  This week's opportunities can be found HERE.  In addition, the Tennessee Department of Education has partnered with both PBS and ReadyRosie to offer additional, free resources to families.  More information is available HERE.


Kindergarten Pre-Registration


The Kindergarten Kickoff that was scheduled to take place this week has been cancelled and will NOT be re-scheduled.  Pre-registration for incoming Kindergarteners will be completed electronically.  Click HERE to find the pre-registration link and additional information about Kindergarten entrance.


School Board Meetings


To comply with social distancing guidelines, the Collierville Schools Board of Education will be holding virtual meetings until further notice.  On Tuesday, April 14th, at 6:00 pm the Board will hold its rescheduled March business meeting.  Additional information regarding viewing and public comments will be published on the district website prior to the meeting. 


State Board of Education Meeting


The Tennessee SBE is holding an emergency meeting this afternoon to discuss and vote on issues impacted by the COVID-19 pandemic, including grading, attendance, graduation requirements, teacher evaluations and special education.  The meeting agenda and proposals can be found HERE


Frequently Asked Questions (FAQs)


We continue to update our list of frequently asked questions and answers HERE, and we invite you to check it often for the latest information.  If you have a question related to the ongoing school closure that is not on the list, please e-mail it to: .

NASHVILLE, TN—The Tennessee Department of Education is partnering with PBS stations across the state to offer 1st-8th grade students up to 30 hours of standards-aligned instructional lessons per week during times of COVID-19 school closures. 


"We know so many Tennesseans have grown up learning from public television and are so grateful to PBS for embodying the volunteer spirit and supporting our students in this critical way,” said Education Commissioner Penny Schwinn. “We are amazed by the response of PBS and Tennessee’s educators to support at-home learning during these unprecedented times.” 


Beginning April 6th, thirty-minute segments will air from 10 a.m. to 12 p.m. CST each weekday on the main channels of each of the six PBS stations across the state-- WNPT Nashville, East Tennessee PBS, WCTE Upper Cumberland, WKNO Memphis, West TN PBS, and Chattanooga WTCI. Additionally, viewers can watch or record up to four more hours of content that will be broadcast overnight.  


Broadcast programming, developed by the Tennessee Department of Education in partnership with teachers across the state, will cover English language arts (ELA) and math for first through sixth grades. For seventh and eighth graders, recorded video lessons will be available online starting April 13th.   


Accompanying lesson plans and work packets will be posted on the department’s website for teachers and families to use, adapt, and build upon. Access the lesson plans and student work packets at  


The department will also make all videos available on its YouTube channel after they air. 


“It is inspiring to see so many teachers come together to make this possible, and I am honored to be a part of it to provide these lessons for not only my students but also children across the state. As teachers, we are all missing our students and being in the classroom every day together. But just because school buildings are closed, doesn't mean learning must stop,” said Jessica Alley, 7th grade ELA teacher, Christiana Middle School. “This partnership with PBS is one way we can help give all students access to learning opportunities during this unprecedented time.” 


This partnership builds upon several preexisting partnerships that some school districts have with their local PBS station. Local listings will reflect individual station schedules and include programming for additional educational content. 


Daytime Schedule:  

o    Monday— 1st and 2nd Grade ELA and Math Lessons 

§  10:00 am CST- 1st Grade ELA 

§  10:30 am CST- 1st Grade Math 

§  11:00 am CST- 2nd Grade ELA 

§  11:30 am CST- 2nd Grade Math 

o    Tuesday— 3rd and 4th Grade ELA and Math Lessons 

§  10:00 am CST- 3rd Grade ELA 

§  10:30 am CST- 3rd Grade Math 

§  11:00 am CST- 4th Grade ELA 

§  11:30 am CST- 4th Grade Math 

o    Wednesday— 5th and 6th Grade ELA and Math Lessons 

§  10:00 am CST- 5th Grade ELA 

§  10:30 am CST- 5th Grade Math 

§  11:00 am CST- 6th Grade ELA 

§  11:30 am CST- 6th Grade Math 

o    Thursday—1st and 2nd Grade ELA and Math Lessons 

§  10:00 am CST- 1st Grade ELA 

§  10:30 am CST- 1st Grade Math 

§  11:00 am CST- 2nd Grade ELA 

§  11:30 am CST- 2nd Grade Math 

o    Friday— 3rd and 4th Grade ELA and Math Lessons 

§  10:00 am CST- 3rd Grade ELA 

§  10:30 am CST- 3rd Grade Math 

§  11:00 am CST- 4th Grade ELA 

§  11:30 am CST- 4th Grade Math 


Overnight Schedule: 

Recorded videos covering ELA and Math for grades first through sixth will stream from 1 a.m.- 5 a.m. CST Monday through Friday beginning the week of April 6th.  



o    Lesson plans and student work packets:  

o    7th Grade- ELA and Math Lessons starting the week of April 16th 

o    8th Grade- ELA and Math Lessons starting the week of April 16th 

What is COVID-19?


  • It is a new illness spreading around the world.
  • It’s nickname is coronavirus.

How do you get it?


  • Someone with COVID-19 gives you their germs.
  • When they cough or sneeze, their germs get in the air, on you, and on things.
  • Germs get into your body through your mouth, nose, and your eyes.

What happens if you have it?








A fever of 100.4° or higher.   Hard time breathing.                Coughing.


If these things happen to you, it does not mean you have coronavirus. Lots of people get a fever or cough. You could just have a cold or the flu.


If I am sick, when should I call a doctor?


  • Call if you have been out of the country.
  • Call if you have been with someone who has the virus.
  • Call if you have been at a place where people with COVID-19 got medical treatment.
    Call your doctor, do not go to the office.

How sick do you get?


  • Most people do not get very sick. It is like having a cold or the flu.
  • Some older people and people with disabilities may get really sick. They may end up in a hospital.


How can I stay healthy, or not get it?

Wash your hands.


  • Use lots of soap and water.
  • Wash for at least 20 seconds. If it
    helps, count to 20.
  • Wash after using the bathroom or being
    in public (like going to a store).
  • If soap and water are not available, use hand sanitizer. Know that washing well with soap and water is still better.

Cough or Sneeze into your elbow .



  • Coughing and sneezing into your elbow stops germs from going into the air and onto your hands.
  • Try not to touch your face
  • Do not rub your eyes.
  • Do not touch your mouth.
  • Do not touch your nose. Remember, this is how germs get in your body.




If you haveto touch your face, do it with a tissue or in the shower.



Try to keep your hands busy:

  • Tap your knee.
    Click a pen.
    Use a fidget spinner.
    Use hand sanitizer.
    Squeezing a stress ball.
    Play a game on your device.


If I am sick, what should I do?

Call your doctor. Do NOT go to a hospital or Urgent Care.


Stay Home


Call your doctor again if you are getting worse. Call back if you are having trouble breathing. Do what your doctor says.


Keep objects and surfaces clean


Use tissues, then throw them away


Avoid contact with others








Avoid contact with others





If my staff person is sick, what should I do?

● Doctors say if you are sick stay home. Do not got to work. A sick staff person should stay home until they are well.

● Tell your team. Tell your case manager.



What do I do if someone I live with gets sick?

Someone else living in your home could get coronavirus or think they have these germs in their body.

• Stay at least 6 feet away from the sick


  • Donottouchsurfacesorfoodthatthesick
    person has touched.
  • Keep washing your hands well.
  • Tell your case manager.

There may be someplace else you can stay for a few days.


How do I say hello to my friends?

● No handshaking. No hugging. No fist bumps.

● Smile, bump elbows, text, call, message



Where can I go these days?

Stay away from large groups.


● No movie theaters or malls.
● Try to avoid public transportation.
● Go to the grocery store during the day

when it is not crowded.


Do not share food or drinks.



Why is it important to do all of this?


●  You don’t want your grandparents to get sick, do you?

●  Some people with disabilities get sick really easily. You would feel awful if you got your friends or family sick.


Is there a shot to get, so I do not get sick?



No. There is not a shot or vaccine to stop

the coronavirus.


Is there a medicine?


●  There is no medicine for COVID-19.

●  Take medicine used when you have a cold

or flu.

●  Drink lots of water. Get plenty of rest.



What do I say to my friends if they get scared, or very nervous?


● Talk to someone you trust.


I have a job. I am worried about missing work.


●  If you are sick, you need to stay home.

●  Health comes before money.

●  Tell your boss you do not feel well.

●  If you are worried about money, talk to your family, friends or team.


Make a plan in case you have to stay at home.


  • Who can go food shopping for you?
  • Who will call to check in on you?
  • What to do if your staff calls in sick?
  • Make sure you know your doctor's phone number.


Talk to your self-advocacy group, friends, family, or support staff about your worries and concerns.




If you have been near a person with Coronavirus, you may be asked to stay home. A person can have coronavirus in their body and not feel sick. It takes a few days to get sick. This virus spreads very easily. You don’t want to give it to others.



Thanks to the Vermont Developmental Disabilities Council for providing guidance and support to create this booklet. This publication is supported in part by a cooperative agreement from the Administration on Intellectual and Developmental Disabilities, Administration for Community Living, U.S. Department of Health and Human Services.


Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration on Intellectual and Developmental Disabilities policy.


The Self-Advocacy Resource and Technical Assistance Center (SARTAC) seeks to strengthen the self-advocacy movement by supporting self-advocacy organizations to grow in diversity and leadership. The resource center is a project of Self Advocates Becoming Empowered (SABE). SARTAC is a Developmental Disabilities Project of National Significance, funded by the Administration For Community Living – Administration on Intellectual and Developmental Disabilities (AIDD).




Green Mountain Self-Advocates

In Collierville Schools, we are monitoring the response and following the guidance of The Centers for Disease Control and Prevention (CDC) related to the outbreak of the new coronavirus named COVID-19. (For more information on COVID-19, please see our Collierville Schools website)

Our school district is also making specific plans regarding services for children with disabilities. These plans are based on the advice of the CDC as well as directions from both the United States and Tennessee Departments of Education. We are also using information from the Council for Exceptional Children, the premier association for special education professionals and a strong advocate for children with exceptionalities. These education agencies provide expert advice to school districts across the country.


According to the U.S. Department of Education (USDOE) and the Office of Special Education Program (OSEP), school closures for more than 10 consecutive school days are not addressed by IDEA (The Individuals with Disabilities Education Act), Section 504 of the Rehabilitation Act, or Title II of the Americans with Disabilities Act (ADA). However, based on the letter and spirit of these laws, Collierville Schools is committed to providing a free, appropriate education for all its students with disabilities. To that end, we hope you will find the following questions and answers helpful.


1.  Is Collierville Schools required to provide a free appropriate education (FAPE) to special education students during the school closure due to COVID-19?


No. If Collierville Schools are closed due to COIVD-19, the district is not required to provide services to students with disabilities during the period of time that no services are provided to the general student population. (See: qa-covid-19 – 3-12-2020.pdf)


2.  Once school begins, is Collierville Schools required to resume services to children with disabilities?

Yes. Collierville Schools is required to provide special education and related services to each eligible child in accordance with the child’s Individualized Education Program (IEP). For students entitled to FAPE under Section 504, Collierville Schools is required to provide services consistent with the plan developed to meet that child’s 504 plan. Our district will make every effort to ensure that services resume as soon as the schools reopen.


3.  Is my child’s IEP team required to meet during the period of time that schools are closed?

No. Even if your child’s IEP expires during the time schools are closed, your child’s IEP team does not need to meet. When schools open, your child’s services will resume and, if necessary, an IEP team meeting will be scheduled, with notice, at a mutually convenient time. No changes to your child’s IEP services will be made until the IEP team meets. As always, all procedural safeguards will be followed as your child’s IEP team meeting is scheduled and while decisions regarding your child’s educational program are made.

NOTE: Accommodations outlined in 504 plans will be implemented as soon as school resumes. No meeting is required to continue implementation of these services.


4.  If my child has an evaluation scheduled, will the evaluation take place while schools are closed?


No. Timelines for school districts to implement scheduled evaluations will be extended, but Collierville Schools will make every effort to complete evaluations within the required timeline, or as soon as possible. If an evaluation is delayed, then the exceptional circumstances language in the Part C regulations would be applicable. (See 34 C.F.R. § 303.310.)


5.  If school resumes and my child cannot attend due to illness or risk of illness, will services be provided?

Yes. If the schools are open, an IEP team meeting will need to be convened to determine how services can be provided. If a child with a disability needs homebound instruction, ordered by a physician, due to a medical problem, an IEP team meeting is necessary to change the child’s placement and the contents of the IEP. At this meeting, the IEP team may consider options such as homebound services or virtual or distance technology instruction.


NOTE: If a child goes without services for an extended period of time, Collierville Schools will make an individualized determination regarding compensatory services that may be needed to make up for regression in skills due to lack of instruction.


6.  Will Collierville Schools consider a distance learning plan for providing services during closure of the schools due to COVID-19??

Yes. Collierville Schools IEP teams may consider distance learning plans in a child’s IEP that could be implemented during closure of schools. These services may include the provision of online or virtual instruction, instructional telephone calls, virtual communication between the home and school and other curriculum-based instructional activities.


7.  Will Collierville Schools consider providing compensatory education for my child if the instructional time lost due to school closures for the prevention of the spread of COVID-19 has caused regression in skills?

Yes. Collierville Schools IEP teams will consider compensatory education for children with disabilities whose skills have regressed due to the closure of schools for the prevention of the spread of COVID-19. Once services are fully resumed, the school district will assess the child’s performance to determine if the child’s needs have changed. The IEP team will determine whether it needs to meet to review the child’s IEP and whether changes to the IEP are needed. During this process, all procedural safeguards will be implemented.


8.  Collierville Schools develops a distance learning plan for general education students, does the school district still have the obligation to provide a FAPE to students with disabilities?

Yes. If Collierville Schools develops a plan to offer distance learning educational opportunities to the general student population during a school closure, we are required to ensure that students with disabilities also have equal access to the same opportunities, including the provision of FAPE. (34 CFR §§ 104.4, 104.33 (Section 504) and 28 CFR § 35.130 (Title II of the ADA)). We will make every effort to provide or adapt a distance learning program for students with disabilities.


9.  I don’t understand the implications of the school closure for my child, or, if I am concerned about my child’s Individualized Education Program or 504 plan, what should I do?

If schools are open, contact your child’s teacher or case manager. If schools are closed, contact the Department of Exceptional Children at Collierville Schools at:




Please know that any changes to your child’s IEP will be determined by your IEP team or 504 team.  We are working diligently to provide for all of our students. 

Coronavirus Frequently Asked Questions for Parents

Last Updated 3/18/2020

Collierville Schools (CS) continues to work closely with the Tennessee Department of Health (TDH), Shelby County Health Department, Shelby County Emergency Management Agency and others to bring you the latest information regarding the novel coronavirus.

To help answer questions parents may have, the TDH launched a Tennessee Coronavirus Public Information Line. The hotline number is 877-857-2945 and will be available from 10 a.m. to 10 p.m. daily.

In addition, parents will find a list of Frequently Asked Questions below that was compiled by CS and the Tennessee Department of Education. Please continue to check back regularly as this will be updated periodically.

Will Collierville Schools engage in online learning?

Preparations are already underway.  CS is currently on Spring Break through Friday, March 20th.  The week of March 23rd, CS will be using our emergency closing days.  During this time, planning and implementation guidelines will be finalized and communicated.  These plans will include students with disabilities.  Provisions will be made for students needing assistance with devices.  Please check back on this site regularly for updated information.

How are you handling athletic and arts events, practices, and all other extra-curricular activities?

Beginning March 14, all CS athletics and arts events and field trips have been cancelled through the extent of closure. Athletics and arts practices and trips are cancelled through the extent of closure. We will re-evaluate all events and practices and will send additional updates as they become available. This cancellation is for events, field trips, and practices held on or off campus under the supervision of CS through the extent of the closure.

How are you handling field trips?

At this time, we have cancelled all out of state and overnight field trips until further notice. This comes as our governor declares a state of emergency, the World Health Organization declares a pandemic, and the state and local government guidance shifts to match the current spread of the Covid-19 virus. For these reasons we are not comfortable allowing these trips out of state or in areas of the state where overnight travel is needed until further notice.

Are outside groups still able to use CS facilities?

Facility use requests from community groups using campuses are suspended through the extent of closure.

How does the coronavirus (COVID-19) spread?

The virus is thought to spread mainly from person-to-person, generally between people who are in close contact with one another (within about 6 feet). This spread appears to occur through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

What are the primary symptoms of the virus? What should I be looking for?

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases. The following symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of breath

What should I do if my child or someone in my family is exhibiting symptoms?

Call ahead to a healthcare professional if you develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, and have been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread. Tell your healthcare professional about your recent travel or contact. Your healthcare professional will work with your state’s public health department to determine if you need to be tested for COVID-19.

Can someone spread the virus without being sick?

People are thought to be most contagious when they are most symptomatic (the sickest). Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Are children more at risk for the coronavirus and how should infection be prevented?

According to the health officials, there is no evidence that children are more susceptible. In fact, most confirmed cases of COVID-19 reported from China have occurred in adults. Children should engage in usual preventive actions to avoid infection, including cleaning hands often using soap and water or alcohol-based hand sanitizer, avoiding people who are sick, and staying up to date on vaccinations, including influenza vaccine.

What other precautions should we take?

Health officials recommend everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an approved alcohol-based hand sanitizer.
  • Always wash hands with soap and water if hands are visibly dirty.

How is the decision made for a school to close?

Districts work with local health officials to make closure and dismissal decisions. The determination of school closings are made, with specific guidance from local health officials to determine if, when, and for how long to take these steps.

Who do I contact if I am not getting notifications about school closings? 

If you are no longer receiving school closure alerts, via Blackboard, please contact the Technology department at with your name, your child(ren) name(s), school attending, email listed in PowerSchool that should be receiving messages and the cell phone number that should be receiving calls and/or texts.    We will also alert the public anytime there is a school closure by posting that information on the district’s webpage, Facebook page, and Twitter account.

Is the district adjusting the timeline for the third quarter?

At this time, the Tennessee Department of Education is determining days per quarter.  We will post state directives on our District’s website, on the updates tab, as details are made available to us. 

Will my school have to add days on to the end of the school year?

At this time, we do not have a definitive answer for this question.  In the event of a natural disaster or serious outbreaks of illness affecting or endangering students or staff during a school year, the law authorizes the commissioner of education to waive for that school year the requirement of 180 days of classroom instruction. We will be following guidance from the state to determine the need for extending the last day of school.   As soon as a decision is made, we will communicate that information in our updates.

If I am a substitute and my assignment(s) get cancelled due to school closures, will I be paid? 

No, substitutes are considered temporary employees and will not be paid for time not spent in a classroom. 

How does a student in need of transcripts or other documents get a hard copy of the needed items with the school system shut down?

Not all schools will be staffed.  High school students should send an email to their grade level counselor to make request. Middle and elementary school students should send an email to the school principal to make request. 

For additional information regarding COVID-19, please visit the coronavirus information page  on our district webpage.


Please be assured that the Collierville Department of Exceptional Children is working diligently on a plan to provide services for students with disabilities.  We are working with the TN Department of Education, Special Populations Department, to determine how those services will be delivered in the event of an extended closure.  You may email Joyce Keohane, Chief of Special Eduation at with questions.


Collierville Schools Grab & Go Meals


Due to the recent school closures, Collierville Schools will provide Grab & Go Meals (breakfast and lunch) for children up to age 18 beginning Monday, March 23rd.  Per USDA regulations, children must be present for meals to be provided.


To estimate meal counts, the Meal Pickup Planning form must be completed and submitted.  Please note, this form must be submitted by March 19.


Meal Pickup Planning form, click here


More details will be provided by the end of the week.